TERMS OF SERVICE

EN

Last updated: August 31, 2025

This website is operated by SILENCE AS LTD. (“we”, “us”, “our”), a global e-commerce company based in Taiwan. Throughout the site, the terms “we”, “us” and “our” refer to SILENCE AS LTD. By accessing or using our website and services at silenceas.com, you agree to be bound by the following terms and conditions (“Terms”). If you do not agree to all of the Terms, please do not use our services.

1. Use of Our Site

You may browse and shop on our website without creating an account. However, certain features may require account registration. You agree to provide accurate, current, and complete information and are responsible for maintaining the confidentiality of your account.

2. Products and Orders

All products listed are subject to availability and may be changed or discontinued at any time without notice. We reserve the right to limit the quantity of items purchased and to cancel or refuse any order for any reason, including errors in pricing or product information.

3. Pricing and Payment

For your convenience, our website may display product prices in multiple currencies. However, all final payments will be processed in New Taiwan Dollars (TWD). We currently accept payments via PayNow and PayPal. Due to local regulations, customers located in Taiwan must complete their payments through PayNow, while PayPal is available for international customers. You are responsible for any international transaction fees, customs duties, or taxes applied by your local authorities or financial institutions.

4. Shipping and Delivery

Shipping fees and estimated delivery times vary depending on your location and will be displayed during checkout. We are not liable for delays caused by shipping carriers, customs processing, or force majeure events.

5. Returns and Exchanges

We offer returns and exchanges under the conditions outlined in our Refund Policy. Items must be returned in their original condition within the designated return window. Return shipping fees may apply depending on your region.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, product names, and branding—is the intellectual property of SILENCE AS LTD. and may not be used, copied, or reproduced without prior written consent.

7. Prohibited Activities

You agree not to use the website for any unlawful, abusive, or fraudulent purpose. You may not attempt to gain unauthorized access to our systems or interfere with the normal operation of the website.

8. Limitation of Liability

To the fullest extent permitted by applicable law, SILENCE AS LTD. shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or purchase of any products.

9. Modifications to Terms

We reserve the right to modify or replace these Terms at any time without prior notice. Continued use of the site following changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Taiwan (Republic of China), without regard to its conflict of law provisions. Local consumer protections applicable in your region remain unaffected.

11. Contact Us

If you have any questions about these Terms, please contact us at info@silenceas.com

 

中文

最後更新日期:2025 年 8 月 31日

本網站由 SILENCE AS LTD.(以下稱「我們」)營運,我們是一家總部位於台灣的全球電商公司。當您使用本網站 silenceas.com 及其相關服務時,即表示您同意遵守以下使用條款(以下稱「本條款」)。如果您不同意本條款的全部內容,請勿使用本網站服務。

1. 使用條款

您可以在未註冊帳號的情況下瀏覽並購物。然而,部分功能可能需要您註冊帳號。您同意在註冊時提供正確、最新且完整的資訊,並自行負責帳號的安全與保密。

2. 商品與訂單

所有商品均依供應情況販售,並可能隨時修改或停售,恕不另行通知。我們保留限制購買數量、取消或拒絕任何訂單的權利,包括但不限於因價格標示錯誤或商品資訊有誤而取消訂單。

3. 價格與付款

為方便您購物,本網站可能會顯示多國貨幣的商品價格;然而,所有訂單的最終結帳金額皆以新台幣 (TWD) 計算。目前我們提供 PayNowPayPal 兩種付款方式。由於台灣法規限制,台灣客戶需使用 PayNow 完成付款;國際客戶則可使用 PayPal 付款。若您的所在地會產生國際交易手續費、關稅或稅費,需由您自行承擔。

4. 運送與配送

運費及預估配送時間會依您的所在地而異,並於結帳時顯示。我們不對因物流業者、海關檢查或不可抗力因素所造成的延遲承擔責任。

5. 退貨與換貨

我們依照 退換貨政策 提供退貨與換貨服務。商品必須保持原始狀態,並於規定期限內退回。依照您的所在地,退貨運費可能需要由您自行負擔。

6. 智慧財產權

本網站的所有內容,包括文字、圖片、圖形、商標、產品名稱與品牌識別,均屬 SILENCE AS LTD. 所有,未經書面授權,不得以任何形式使用、複製或轉載。

7. 禁止行為

您同意不將本網站用於任何非法、濫用或詐騙用途。您不得嘗試未經授權存取我們的系統,或干擾本網站的正常運作。

8. 責任限制

在適用法律允許的最大範圍內,SILENCE AS LTD. 不對因您使用本網站或購買任何產品而導致的間接、附帶、特殊或衍生性損害承擔責任。

9. 條款修改

我們保留隨時修改或更新本條款的權利,恕不另行通知。若您於條款更新後繼續使用本網站,即視為您同意該等修改。

10. 適用法律

本條款受 中華民國(台灣)法律 管轄並依其解釋,不受衝突法規則影響。您所在地適用的消費者保護法不受影響。

11. 聯絡我們

如對本條款有任何疑問,請聯繫我們: info@silenceas.com